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Thursday, July 13, 2023

Lost Property

If your passport or other valuables have been lost or stolen, report the loss to any police station. They should give you a standard crime report form to fill out, which they will stamp and return. Do not expect that the crime will be investigated; this is for insurance purposes only. Once you have a crime report, you can go to the consular department of your embassy and ask for a new passport.

Lost and Found Office

  • Karoliny Svetlé 5, Prague 1, phone 224 235 085
  • Prague Airport, phone 220 114 283

Lost credit cards

The following telephone numbers are useful if you lose your card.

  • American Express, Phone 222 800 222
  • Visa, MasterCard/Eurocard, Phone 272 771 111
  • Diners Club, Phone 267 197 450

Police Stations

Police stations have phone lines open 24 hours a day.

  • Police Headquarters: Jungmannovo náměstí 9, Phone 974 851 750,
  • Bartolomějská 14, Phone 974 851 700
  • Vlašska 3, Phone 974 851 730
  • Benediktska 1, Phone 974 851 710


  1. Hello

    I got pickpocketted on a train from Prague to Berlin and they took my wedding ring last 3/18/23. I am very sad because it meant a lot to me. If somebody found a wedding ring somewhere in Prague please message me. Thank you. Praying & praying it will be found.

  2. Super important for your paper trail: (1) a lost passport must be reported to the foreign police who will be able to assist you. HOWEVER (2) a lost wallet should be reported to the closest police station for appropriate action.
    (3a) Then, with your passport crime report, you can either call to your embassy or set up an appointment for an emergency passport.
    (3b) Finally for your wallet: call the lost and found, check listings on the Prague Lost and Found Facebook page, and cancel your cards! Remember to freeze your credit when you have time at home and apply for duplicates of everything.
    (4) If you have a short term visa, return to the FOREIGN police station to retrieve a replacement visa.
    (5) For a long term visa, visit the MINISTRY OF INTERIOR for a replacement sticker.

    (P.S., if anyone finds a cheap white wallet with a bottle opener on the zipper, please reply to this!)

  3. Hi Guys,
    Yesterday my DKNY wallet was stolen in prague and i’m already back home in germany, but i hope someone can help me. Everything was in there including my ID and 100€…. can someone tell me if i can contact the lost and found from hamburg or do i need to be there in person? If it’s found somewhere, please let me know!

    Thank you very much in advance,
    Anna-Marija Sasic

  4. Hi, I was in Prague for 3 days and I lost my plum color wallet with Eur and dirhams money. The important for me are all the ID’s that in that wallet. My ATM, debit card, driving license, car registration, health card, employee ID, I think I have 12 important ID’s in there.

    I am too desperate to have it all back and I would really appreciate if someone can help me. I went to police station I Vlasska to report it.

    It happened on 24 September along the Charles bridge and just noticed that my bag was open in Melissa souvenir shop. The shop has a fake camera so they could not help me when I asked about it.

    I hope someone could read this and help me. I am back to my place on 28 September and so desperate and don’t know what to do.

    Please can anybody help me?

    Asking your help,
    Maria D.

  5. Dear All,

    My boyfriend’s wallet has been lost/stolen today probably from Billa around Namesty Repbulicy. The time was approximately between 16.00-16.30.

    It is a black Peterson wallet. All of his card was in it including insurance card, credit card, Jeremi card, Multisport card. As somebody has already used the card for shopping in a traffic and in a pharmacy probably the 800 CZK cash already disappeared. So no need to search for that.

    If anyone would find it please provide back. We are foreigners so not so easy to rerequest the documents.

    Thank you in advance,


  6. Hello,

    I lost my Romanian national ID card..somewhere in Prague, it must have fallen from my bag. The CNP nr is 2841123244525
    In case anyone happens to find it, I would appreciate a reply.

    Thank you,

    I have lost a gold diamond and sapphire ring in the Prague city centre.
    Any help on what to do would be really appreciated.

  8. My wallet was lost somewhere near the old town square, while I went to watch the astronomical clock. In case anyone does happen to find it, please let me know.

    Thanks Again,
    Mitali Srivastava

  9. hi i think i could of left my mobile phone in the back of a taxi leaving storm club in Prague city center i called the club & taxi and they claim its not been handed in. i need a police reference number for my insurance claim how would i go about getting one as i am back home now in UK

  10. I lost my Wallet on 21st Feb in Prague1,I logged the complain in poslice station right on the same day. I am ubable to recollect it from lost and found dept.I am new to this place n lost so many valuable things including money in that.Please help me.

  11. I was for 4 days in Praque and have lost my housekey. Where i don’t know, maybe in the securi check by you.
    I cames the 30.10.2016 with Easy Yet from Bâle and im goin today at midday again with Easy Yet to Bâle.

    Dou you have found a housekey Kaba 8 ?

    Thank you very much for your feedback.

    Y. Müller

  12. Dear Ladies and Gentleman,

    I hope that you can help me!
    I am desperate to find a handheld console that I lost on the 23rd of June, so this thursday.
    I last had it in the morning in the ‘Ibis Hotel’ close to I.P. Pavlova station, the hotel said that they did not find it.
    The item that i lost is called a ‘Nintendo 3 DS XL’ and it is white and has a broken part on the right side. It is in a black and pink case with a cartoon character called ‘Princess Peach’ on it, a blonde princess in a pink dress. In the back if the soft case there is a bag that includes the games pokemon omega ruby, pokemon x, pokemon black 2, smash brothers, animal crossing new leaf and the legend of zelda majoras mask.

    There should be an paper with an address on it in the back to Ines Mahmoudi in London.

    I really need your help this console, the games on it and the games in the back are worth around 500€!

    Thank you so much and please reply!

    Jill Niessner


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